HELP CENTRE

How Can We Help?

Find answers to common questions or send us a message.

Popular Questions

How much does Kwayinde cost?
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The full series is $4.99/month and the Kwayinde Book is $1.99/month. The trailer is free to watch.

How do I cancel my subscription?
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Go to Account, then Subscription & Billing, and choose Cancel Subscription. You keep access until the end of your current billing period.

Can I watch on my phone or TV?
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Yes. Kwayinde plays in any modern browser on your phone, tablet or computer, and you can cast to a TV from a supported device.

When will my merch arrive?
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Standard delivery usually takes a few business days after your order ships. We email you tracking details as soon as it leaves us.

How do I reset my password?
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Select “Forgot password?” on the Log In page and enter your email. We’ll send you a link to choose a new password.

How do I get a receipt?
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A receipt is emailed after every payment. You can also find past receipts under Account, then Billing History.